Stepping Forward,
At Your Pace

What to expect when you begin counselling

What to Expect

Understanding the first steps can make starting easier and less uncertain.

Starting counselling often brings mixed feelings. You may sense that something needs attention, while also feeling unsure about how to begin, what to say, or whether counselling will actually help.

This page is meant to give you a clear sense of what to expect, so there are fewer unknowns as you consider taking a first step.

20-Minute
Initial Conversation
(Free Consultation)

Before committing to counselling, I offer a free 20-minute initial conversation by phone or video. This is a low-pressure way to begin a conversation and to see whether working together feels like a good fit.

It’s a chance to talk about what has led you here, even if it feels unclear or difficult to put into words, and to ask any practical questions you may have. You’re welcome to come just as you are, without preparation or certainty.

There is no obligation to continue beyond this conversation. In some cases, I may suggest another counsellor or approach if I believe it would better meet your needs. The aim is not to persuade you, but to support a thoughtful and informed decision about next steps.

What the 
First Session
Is Like

Orientation

The first full session if you were to come to my counselling practice in Vancouver would involve orienting ourselves to your story and your present life. We would spend time getting to know what has brought you here, what feels most pressing, and what you hope might be different.

No pressure

This is not an interrogation or an assessment you can pass or fail. I may ask questions, reflect patterns I’m hearing, or help slow things down when emotions feel tangled or hard to name. You are free to share at your own pace, and there is no expectation that you disclose everything all at once.

Collaborative tone

Counselling is something we do together, not something done to you. It is a space to think, feel, and speak more honestly, to notice patterns that may be shaping your life, and to consider what a next chapter might look like. Sometimes that involves practical changes. Other times it involves understanding yourself differently. Often, it’s a combination of both.

Fees and Logistics

  • Sessions are $150 for 50 minutes.

  • I provide receipts that can be submitted to extended health plans. Many BC employers include coverage for Registered Clinical Counsellors under mental health benefits—often between $500-$2500 annually. It's worth checking your plan.

  • I hold a certain number of spaces at a reduced rate for those who need them. If cost is an issue for you, please mention this when you reach out. No one is turned away solely because of cost.

  • Sessions can be paid by credit card, debit, or e-transfer.

  • We'll usually meet weekly at first, then find a pace that fits both your needs and your life, whether that's weekly, biweekly, or something else entirely.

  • Life happens. If you need to reschedule, I ask for 24 hours notice when possible.

One step at a time?

It’s common to feel uncertain or sceptical about counselling. I certainly did when I first started. Many people begin without confidence that this will “work,” and that is okay.

You don’t need certainty to begin, only enough openness to start a conversation.

The initial conversation is a good place to ask questions, get a sense of fit, and explore what next steps might look like.

If you’re curious about beginning, you’re welcome to take the next step in whatever way feels most comfortable. If you’re ready to book a session, please do so by going through to Janeapp through the Book Now button below. This is convenient and fast, with all details and confirmation sent automatically to you.

Take the first step by booking now

Book Now

This conversation is an opportunity to ask questions, get a sense of fit, and take the first step at your own pace. Share as much or as little as you like. There’s no obligation beyond this conversation, and I’ll reply personally to arrange a time.

Request a free initial conversation